Who we are

This website is operated by Gem Pack Foods Limited. Throughout the site, the terms “Gem“, “we”, “us” and “our” refers to by Gem Pack Foods Limited. We are registered in Ireland under company number 182913 and have our registered office at Damastown Way, Damastown Industrial Estate, Dublin 15, Ireland. Our VAT number is IE6582913B.

Access to and use of this website

Is provided subject to these Terms and Conditions of Use which you should read carefully. By proceeding further, you accept them. While Gem Pack Foods Limited has taken all reasonable steps to ensure the accuracy and completeness of the information on the pages of this site it can accept no legal liability in respect of any inaccuracy or incompleteness in such information.

We offer this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site you engage in our “service” and agree to be bound by and comply with the following terms and conditions (“Website Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or made available by hyperlink. These Website Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Website Terms of Use, then you may not access the website or use any services.

We are NOT responsible for the contents of any off site pages referenced or linked to.

Changes to the site and/or these terms

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities.  Any new features or tools which are added to the site shall also be subject to these Website Terms of Use. You can review the most current version of the Website Terms of Use at any time by accessing this page. We reserve the right to update, change or replace any part of these Website Terms of Use from time to time by posting updates and/or changes to our website. It is your responsibility to check this page every time you use our site. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Suspension or withdrawal of our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Website Terms of Use and other applicable terms and conditions, and that they comply with them.

Inaccuracy of information

Information on this site is posted in good faith and updated regularly. However, occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We are not responsible if information made available on this site is not accurate, complete or current. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order), but we undertake no obligation to update, amend or clarify information on the site except as required by law.

Third-party links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. These links are provided for information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the content or accuracy of those sites and are not responsible for examining or evaluating their content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User comments, feedback and other submissions

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Website Terms of Use.

Personal information

Your submission of any personal information to us through or in connection with the site is governed by our Privacy Policy.

Prohibited uses

In addition to other prohibitions set forth in these Website Terms of Use, you are prohibited from using the site or its content or attempting to use the site or its content: (a) for any unlawful or fraudulent purpose, or in a way that has any unlawful or fraudulent purpose or effect; (b) to solicit others to perform or participate in any unlawful or fraudulent acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on without limitation gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information; (f) to upload or transmit data or material that contains viruses, trojans, worms, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the site or of any related website, other websites, or the Internet; (g) to collect or track the personal information of others; (h) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotion material or any other form of similar solicitation (spam); (i) to phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to attack via a denial-of-service attack or a distributed denial-of service attack, interfere with or circumvent the security features of the site or any related website, other websites, or the Internet.  Your right to use our site will cease immediately if your use of the site or any related website amounts to a prohibited use.


You warrant that your use of the site and its content will comply with the requirements set out in these Website Terms of Use, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Disclaimer of warranties; limitation of liability

Due to the nature of electronic distribution via the Internet, we do not guarantee, represent or warrant that your use of our site will be uninterrupted, timely, secure or error-free. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. We also do not warrant that any results that may be obtained from the use of the site will be accurate or reliable.

You agree that from time to time we may remove the site for indefinite periods of time or cancel the site at any time, without notice to you.

With respect to documents or files available from this server, neither Gem Pack Foods Limited nor any of its’ employees, makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.

You expressly agree that your use of, or inability to use, the site is at your sole risk. The site is provided on an ‘as is’, ‘with all faults’ and ‘as available’ basis. So far as lawfully possible, we do not give any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Copyright and intellectual property status

Unless otherwise stated, the copyright, intellectual property rights and all and any other rights, title and interest in all material on this site are owned by Gem Pack Foods Limited. You are not permitted to use same.

Use of documents and related graphics on this site is for information and/or personal use only. Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use. No documents or related graphics on this site are to be modified in any way. Graphics on this site are not to be used separately from the accompanying text.

No part of this site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. No use or display may be made of the names or logos “Gem”, without our prior written permission.

These Terms of Use, their subject matter and their formation shall be governed by and construed in accordance with Irish law.

Any rights not expressly granted in these Terms are reserved.

Questions about our site or these Website Terms of Use should be sent to us at [email protected].

Updated on 1st of September, 2022